Helpshift’s Legacy SDKs (SDK Version <=7.x.x) will see end of life as of 31 Dec 2022 and end of support as of 31 March 2023.
When upgrading to 7.5.x, please replace all the old files with new files. If you have made changes in the HelpshiftLocalizable.strings or HelpshiftConfig.plist file, please make sure to port over those changes to the new versions.
If you are looking to upgrade from a version older than 7.x, please make sure to go through the Upgrade guides for 6.x, 6.2, 6.0 and 5.x
When you integrate SDK manually, remove all the old SDK files and add the Standard SDK zip file in your app. Integration Guide
If you are using cocoapods for integration, then there is no need to update or modify any file. Integration Guide
If your code-base has references to Campaigns code, then the compilation fails after the upgrade. You will need to remove all the references to Campaigns code from the code-base.
Following are the changes:
HelpshiftCampaigns.h imports.HelpshiftAll.h imports.HelpshiftInbox.h imports.[HelpshiftCore initializeWithProvider:[HelpshiftAll sharedInstance]] call with [HelpshiftCore initializeWithProvider:[HelpshiftSupport sharedInstance]] call.With version 7.5.0, Helpshift SDK has dropped support for iOS 9. If you wish to keep supporting iOS 9 devices for your apps, please read the KB Article to support Helpshift on older OS versions.
| deprecated API | New API |
|---|---|
| HelpshiftCampaigns.inboxDelegate | HelpshiftInbox.delegate |
| HsAddFAQsToDeviceSearch.HsAddFAQsToDeviceSearchOnInstall | HsAddFAQsToDeviceSearch.AfterViewingFAQs |