Helpshift’s Legacy SDKs (SDK Version <=7.x.x) will see end of life as of 31 Dec 2022 and end of support as of 31 March 2023.
The Helpshift SDK v7.x is a major update; we have deprecated some APIs and removed the APIs deprecated in 4.x version of the SDK. If you have questions or feedback, please Contact Us
| Deleted APIs | New API |
|---|---|
Helpshift.install(...); |
Core.init(Support.getInstance()); Core.install(...) |
Helpshift.showFAQs(...); |
Support.showFAQs(...); |
Helpshift.showSingleFAQ(...); |
Support.showSingleFAQ(...); |
Helpshift.showFAQSection(...); |
Support.showFAQSection(...); |
Helpshift.showConversation(...); |
Support.showConversation(...); |
Helpshift.setNameAndEmail(String name, String email) |
Core.login(HelpshiftUser user) |
Helpshift.registerDeviceToken(...); |
Core.registerDeviceToken(...); |
Helpshift.handlePush(...); |
Core.handlePush(...); |
Helpshift.login(String userId, String name, String email) |
Core.login(HelpshiftUser user) |
Helpshift.logout(...); |
Core.logout(); |
Helpshift.clearBreadCrumbs(); |
Support.clearBreadCrumbs(); |
Helpshift.getNotificationCount(...); |
Support.getNotificationCount(...); |
Helpshift.leaveBreadCrumb(); |
Support.leaveBreadCrumb(); |
Helpshift.setDelegate(...); |
Support.setDelegate(...); |
Helpshift.setMetadataCallback(...); |
Support.setMetadataCallback(...); |
Helpshift.setSDKLanguage(...); |
Support.setSDKLanguage(...); |
Helpshift.setUserIdentifier(String userIdentifier) |
Core.login(HelpshiftUser user) |
Helpshift.showAlertToRateApp(...); |
Support.showAlertToRateApp(...); |
Helpshift.HSTagsKey |
Support.TagsKey |
Helpshift.HSCustomMetadataKey |
Support.CustomMetadataKey |
| Deprecated APIs | New API |
|---|---|
Core.install(Application application, String apiKey, String domain, String appId, Map<String, Object> config) |
Core.install(Application application, String apiKey, String domain, String appId, InstallConfig config) |
Support.showFAQs(Activity activity, Map<String, Object> config) |
Support.showFAQs(Activity activity, ApiConfig config) |
Support.showSingleFAQ(Activity activity, String questionPublishId, Map<String, Object> config) |
Support.showSingleFAQ(Activity activity, String questionPublishId, ApiConfig config) |
Support.showFAQSection(Activity activity, String sectionPublishId, Map<String, Object> config); |
Support.showFAQSection(Activity activity, String sectionPublishId, ApiConfig config) |
Helpshift.showConversation(Activity activity, Map<String, Object> config); |
Support.showConversation(Activity activity, ApiConfig config); |
Helpshift.setMetadataCallback(Callable callable); |
Support.setMetadataCallback(MetaDataCallable callable); |
Helpshift.setSDKLanguage(...); |
Support.setSDKLanguage(...); |
Support.getFAQsFragment(Activity activity, Map<String, Object> config) |
Support.getFAQsFragment(Activity activity, ApiConfig config) |
Support.getConversationFragment(Activity activity, Map<String, Object> config) |
Support.getConversationFragment(Activity activity, ApiConfig config) |
Support.getFAQSectionFragment(Activity activity, String sectionPublishId, Map<String, Object> config) |
Support.getFAQSectionFragment(Activity activity, String sectionPublishId, ApiConfig config) |
Support.getSingleFAQFragment(Activity activity, String questionPublishId, Map<String, Object> config) |
Support.getSingleFAQFragment(Activity activity, String questionPublishId, ApiConfig config) |
Support.getDynamicFormFragment(Activity activity, List<Flow> flowList, Map<String, Object> config) |
Support.getDynamicFormFragment(Activity activity, List<Flow> flowList, ApiConfig config) |