Developers

Upgrading from 1.6.0 to 1.7.0

The Helpshift SDK v1.7.0 is a major update. Please note that we have deprecated some APIs. If you have questions or feedback, please Contact Us

List of deprecated APIs
Check active Conversation
Set SDK language
Get count of unread messages

List of deprecated APIs

Deprecated API	New API
`HelpshiftCocos2dx::isConversationActive();`	`HelpshiftCocos2dx::checkIfConversationActive(...);`
`HelpshiftCocos2dx::setSDKLanguage(...);`	`HelpshiftCocos2dx::setLanguage(...);`
`HelpshiftCocos2dx::getNotificationCountFromRemote(...);`	`HelpshiftCocos2dx::requestUnreadMessagesCount(...);`

Check active Conversation

On Plugin version 1.6.0 or below, you can check if an active Conversation exists as shown below :

if (HelpshiftCocos2dx::isConversationActive()) {
    // Active Conversation.
} else {
    // No open Conversation.
}

On Plugin version 1.7.0 and above, you can asyncronously check if an active Conversation exists as shown below :

void conversationActive(bool isActive) {
    if (isActive == "true") {
        // Active Conversation.
    } else {
        // No open Conversation.
    }
}
HelpshiftCocos2dx::checkIfConversationActive(conversationActive);

Set SDK language

On Plugin version 1.6.0 and below, you can set the SDK language as shown below :

HelpshiftCocos2dx::setSDKLanguage("fr");

On Plugin version 1.7.0 and above, you can set the SDK language as shown below :

HelpshiftCocos2dx::setLanguage("fr");

Get count of unread messages

On Plugin version 1.6.0 and below, you can get the count of unread messages as shown below :

int notifCount = HelpshiftCocos2dx::getNotificationCountFromRemote(false);

On Plugin version 1.7.0 and below, you can get the count of unread messages as shown below :

void receivedMessageCount(int count) {
    printf("Unread message count: %d\n", count);
}
HelpshiftCocos2dx::requestUnreadMessagesCount(false, receivedMessageCount);